5 Benefits of an Answering Service for Your Startup

By Ashutosh Jha → Last Updated on Saturday, April 27, 2019
Are you trying to do everything you can to streamline your startup business? You have to in today’s competitive marketplace.

Over 50% of startups fail within the first four years. That’s why you need to look for ways to save money and increase productivity on a daily basis.

5 Benefits of an Answering Service for Your Startup
Many small businesses have started turning to an answering service to take care of incoming calls. If this is a new concept for you, keep reading. We’re going over five ways it can benefit you.

1. A Professional Persona

As a startup, you need to create an effective business reputation right out of the gate. This means sounding professional on the phone and providing timely, effective service.

This is hard to do with only one admin assistant amidst a hectic workspace. If this is your current setup, you risk missing calls, making errors, and coming across as unprofessional.

When working with a phone service, you’ll get dedicated professionals answering every call. They can adhere to your brand’s voice and provide high-quality service to every caller.

2. Concentrate on Your Business

Managing a startup is more than a full-time job. You can’t worry about answering the phone while attending to daily business operations.

Passing the job over to a phone service will allow you and your staff to concentrate on generating new business, improving your product, and enhancing your infrastructure.

A professional service can even handle order fulfillment to ease some of the stress put on your staff.

3. Lead Generation

Collecting new leads is essential for the growth of any startup. While you probably have sales reps that do this, getting extra help can’t hurt.

If a potential customer calls a business, the experience they have on the phone has a big impact on whether they become a customer. An answering service can help drive new business in this regard.

Some answering companies will even educate themselves on your product and brand to try to upsell current customers.

4. Avoid Errors

You can’t afford to miss calls from important clients or forget to call someone back. With your in-house team answering the phone, this is bound to happen.

A phone service acts as a virtual assistant. They can take messages, set calendar events, and ensure you get reminders when necessary.

Services like Receivr base their entire operation on taking over the receptionist duties from companies. This is a perfect situation for startups.

5. Cost-Effectiveness

When you work with a call service, you eliminate the need for a receptionist or admin assistant. This is an entire salary you can avoid paying.

You won’t pay anywhere close to the amount you’d pay an in-house employee. Plus, you can find answering plans that suit your present needs and scale when the time comes.

Let an Answering Service Work for You

A successful startup takes work, dedication, and a savvy business sense. Instead of handling all incoming calls to your office yourself, turn the job over to an answering service.

Consider the benefits discussed above and make the switch now.

Check out our blog for more business tips and information for entrepreneurs.
Ashutosh Jha

Ashutosh Jha is a professional blogger, Blog and IT Consultant. He writes about Blogging, SEO, Making Money, Internet Marketing and Web Design.
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